01
Unclear scope
The services are described broadly, with no clear exclusions, customer dependencies or boundary for additional work.
The build separates included services, customer responsibilities, exclusions and the approval route for changes.
UK business contractsStructured drafting processUK Service Agreement Generator
Create a clear UK service agreement built around your commercial terms
Define the services, fees, performance standards, liability, intellectual property, data and exit arrangements. Vordex converts your answers into an editable B2B first draft for internal review and negotiation.
Built around the engagementYour service model drives the agreement structure.
Clear commercial allocationResponsibilities, rights and risk are stated explicitly.
Ready for reviewEdit, approve and negotiate before circulation.
Vordex provides automated drafting support and general information. It does not provide legal advice or certify suitability for a particular transaction.
Agreement configuration
Set the commercial terms before the draft is generated
Work through six core areas. Each module captures the decisions needed to produce clear and consistent clauses for the selected service model.
Agreement sectionsSix core areas shape the agreement
Module 01
Services and responsibilities
Set out the services, deliverables, customer inputs and exclusions that define the engagement.
1
Which services and deliverables are included?
2
What must the customer provide or approve?
3
How will additional or changed work be authorised?
Agreement output
Included in the draft
Service descriptionCustomer responsibilitiesChange control procedure
Example drafting approachServices and change control
The Supplier will provide the Services described in Schedule 1. Any material change to scope, timing, assumptions or Charges must be approved in writing before the changed work begins.
Drafting process
From commercial inputs to an editable first draft
Vordex organises your answers, assembles the relevant clauses and produces an editable agreement for checking, approval and negotiation.
01Define the engagement
Parties, service model, jurisdiction and purpose.
02Set the key terms
Services, fees, standards, risk, rights and exit.
03Assemble the agreement
Core clauses and schedules arranged consistently.
04Review before use
Confirm facts, schedules and approval points.
Proposed structure
Service agreement structure
COREParties, interpretation and agreement structureBuilt
SCOPEServices, deliverables and customer inputsConfigured
MONEYCharges, invoicing and additional workConfigured
RISKLiability, confidentiality, IP and dataConfigured
EXITTerm, termination and transitionConfigured
Complete the final checks
Before circulation, confirm the parties, dates, amounts, schedules and operating assumptions. Escalate any unusual, regulated or high-value issue for professional review.
Confirm the contracting entities and signatories.
Complete every referenced schedule and commercial field.
Align the draft with how the service will operate in practice.
Escalate unusual, high-value or regulated issues.
Agreement preview
Review the agreement structure before generating
See how the selected service model affects the commercial summary, clause structure and exit provisions before you generate the document.
Current view
Commercial overview
A concise view of the service, payment model, allocation of risk and key approval points.
Service typeOngoing
Selected routeNot selected
Preview statusStructure preview
Draft overview
PreviewOngoing Services Agreement
Ongoing service with defined scope and controlled changes
The agreement separates the recurring service envelope from projects, expenses and work that requires a written change.
Liability aligned with the value and importance of the service
The cap, excluded losses, carve-outs and indemnities are drafted as one visible allocation rather than disconnected boilerplate.
Key commercial terms presented for approval
The draft gives the business a cleaner starting point for internal approval and negotiation.
Commercial safeguards
Address the issues that commonly lead to disputes
The guided process keeps scope, change control, liability and exit terms visible before the agreement is circulated.
02
Unapproved changes
Changes are discussed informally, but the agreement does not state when new work becomes authorised, chargeable or time-critical.
Change approval is linked to scope, price, timing and responsibility before the changed work begins.
03
Misaligned liability
The headline cap appears balanced, while exclusions, indemnities or carve-outs create a materially different risk position.
The cap, exclusions, carve-outs, indemnities and insurance requirements are considered together.
04
Weak exit provisions
The agreement can end, but there is no practical route for files, data, credentials, work in progress or transition support.
The build records what must be returned or transferred, the deadline and any agreed charge for transition support.
Reference framework
Official sources support the relevant drafting fields
Official guidance informs relevant fields in the drafting process. It does not replace transaction facts, legal judgment or professional review where required.
SourceHow it informs the draftRole
ICO processor contract terms
Reference point when the supplier processes personal data for the customer.
ReferenceGOV.UK late commercial payments
Reference point for payment timing and late-payment drafting context.
ReferenceVordex drafts from the information supplied. It does not verify external registrations, actual performance, tax treatment or documents that have not been provided.
Pricing
Choose the drafting depth that fits the engagement
Choose Basic for a straightforward engagement. Choose Full where the agreement needs detailed schedules, performance standards, liability controls, data terms or transition provisions.
Recommended for detailed agreements
Full Agreement Generation
£17.99pay as you go
Designed for recurring, data-heavy or commercially important engagements where the agreement requires deeper clause structure and supporting schedules.
Detailed services, responsibilities and change control
Performance, acceptance and service-level provisions
Liability, indemnity, IP and data terms
Renewal, termination and transition provisions
Basic Agreement Draft
£7.99pay as you go
A focused first draft for a lower-complexity B2B engagement with a defined service and limited supporting schedules.
Parties, services and payment termsConfidentiality, rights and termination clausesEditable first draft for internal review
Already have supplier terms or a signed agreement? Use the dedicated review workflow to analyse the existing wording rather than generating a replacement.
Analyse Existing AgreementCommon questions
Service Agreement Generator FAQs
These answers explain the drafting process, the difference between Basic and Full, and when professional review may still be appropriate.
What does the Service Agreement Generator create?
It creates an editable first draft for a UK business-to-business service relationship. The agreement can cover services, customer responsibilities, fees, performance, change control, liability, intellectual property, confidentiality, data processing, term, renewal, termination and handover.
Which option should I choose, Basic or Full?
Basic is intended for a straightforward service arrangement with a clear scope and limited complexity. Full is better suited to recurring, operationally important, data-heavy or schedule-based agreements that need more detailed performance, liability and exit terms.
Can I edit the agreement after it is generated?
Yes. The result is a first draft for internal review, negotiation and refinement. You should check the commercial details, attach any required schedules and obtain professional advice where the matter is unusual, regulated, disputed or high value.
Can the generator include a statement of work or service levels?
Yes. The guided process captures project deliverables, milestones, acceptance criteria, service levels, reporting requirements and supporting schedules where they are relevant to the selected service model.
What happens if the supplier processes personal data?
The process identifies the intended data role and can include relevant processor terms. The final agreement must still reflect the actual processing activities, security measures, sub-processors and any international access arrangements.
Can I choose the governing law and jurisdiction?
Yes. The agreement should be built around the selected UK legal system rather than relying on a copied default. The correct selection depends on the transaction and may need professional confirmation for unusual or cross-border arrangements.
What if I already have a service agreement?
Use the review route instead. Generation is for creating or replacing a draft. Review is the better workflow when supplier paper, negotiated terms or a signed agreement already exists and the task is to understand the wording on the table.
Does Vordex provide legal advice?
No. Vordex provides automated drafting support and general information. It does not act as your solicitor, certify enforceability or replace professional advice for high-value, regulated, disputed or strategically important contracts.
Create your agreement
Generate a service agreement with the key terms already structured
Choose the drafting depth, complete the guided questions and generate an editable first draft for review, approval and negotiation.
Generate Full Agreement £17.99Draft Basic Agreement £7.99
Automated drafting support only. Review the completed agreement before signature.